top of page
Anchor 1
  • How do I access my Delta Dental online account?
    You can access your plan information, including your benefit card(s), by creating an online account on the Delta Dental website. Please CLICK HERE to create your online account. If you are at a dentist appointment and do not have your card with you, simply give your date of birth, SSN and name to the provider and they will be able to locate you on the Delta Dental Network. Additional Plan Information Group number: 2795 Division Codes Mayor/City Council: 01001 SEIU: 01002 Management/Confidential: 01003 PAPOA: 01004 IAFF: 01005 FCA: 01006
  • Benefit Guide and Enrollment/Change Forms
    To learn more about the dental benefits, please refer to the link below Benefit Plan Information and Summary Sheet To enroll in or update your Dental benefit, please refer to the link below Benefit Enrollment/Change Form
  • Cost to enroll in the dental plan?
    There is no per pay period cost to you and your dependents to enroll in the core dental benefit plan. You are only responsible for fees incurred while seeking services. See the plan summary guide above. For the Dental Buy-Up plan, the per pay period cost is listed below Employee Only: $7.52 Employee + 1: $13.68 Employee + Family: $20.68
  • Who's Covered?
    You and your dependents are eligible to be covered under the medical plan. Eligible Dependents include: Spouse Children Domestic Partners
  • When does my coverage start?
    Your coverage will begin on the first day of the following month in which you turn in all your paperwork. You have 60 days from the date of the life event to turn in your completed paperwork.

The City of Palo Alto understands the importance of childcare for an employee’s family. To help support our employees and build on our family-friendly work environment, the City of Palo Alto is now piloting childcare assistance for 2024. The City will be providing up to $10,000 for the calendar year to eligible regular employees to help offset the cost of childcare expenses.

Childcare Assistance 

bottom of page