Hybrid Work

Department Directors: Please use the Position Eligibility Criteria if needed to evaluate position eligibility for new Hybrid Work Agreement requests. Please contact Tori Anthony (Tori.Anthony@cityofpaloalto.org) if you have any questions.

Below are some resources that will be beneficial during your telework assignment • Hybrid Work Expectations and Quick Start Guide(https://www.cityofpaloalto.org/civicax/filebank/blobdload.aspx?t=57771.01&BlobID=75811) • Hybrid Work Best Practices(https://www.cityofpaloalto.org/civicax/filebank/blobdload.aspx?t=49900.02&BlobID=75807)

Employees must submit a Hybrid Work Agreement. By submitting this Hybrid Work Agreement, you acknowledge that you have read the Hybrid Work Policy 2-38 and agree to all items covered in the policy. Additionally, employees may request to borrow office equipment such as desk chairs, monitors, keyboards and/or other ergo equipment through the Equipment Loan form. Hybrid Work Agreement & Equipment Loan Form (https://paloalto365.sharepoint.com/sites/HRD/HWA/Lists/HybridWorkAgreement/newform.aspx)

Microsoft Teams is a great tool to use during the telework assignment. The quick start guide gives you a good overview of the application, major features and how to use it. • Microsoft Teams Quick Start Guide(https://www.cityofpaloalto.org/civicax/filebank/blobdload.aspx?t=43120.82&BlobID=75802) If you need assistance with setting up Microsoft Teams on your computer, please contact IT at 650-329-2211

The resources below provide information in setting up your VPN and using your phone. • How to Connect to Global Protect VPN Client(https://www.cityofpaloalto.org/civicax/filebank/blobdload.aspx?t=43063.24&BlobID=75801) • AVAYA PC Phone Quick Reference Guide(https://www.cityofpaloalto.org/civicax/filebank/blobdload.aspx?t=42941.64&BlobID=75799) • Disinfecting Electronics(https://www.cityofpaloalto.org/civicax/filebank/blobdload.aspx?t=43001.4&BlobID=75800)

Most of the City’s Hybrid workers tend to use laptops because they are light and mobile. But without proper set-up, laptops can never be ergonomically correct. Please use the “Work From Home Tips” to set up your laptop on a surface that will position you to work safely and comfortably. Please email Vanda McCauley (mailto:Vanda.McCauley@cityofpaloalto.org)if you have any questions. • Work From Home Ergo Tips(https://8bad03af-c728-485a-8e43-96d2ae05941f.filesusr.com/ugd/debcb1_d36aab35fafd4a139cc7693fa2e6eddb.pdf) • Posture Perfect Check List(https://8bad03af-c728-485a-8e43-96d2ae05941f.filesusr.com/ugd/debcb1_61b475874ea74717ab1faa13c8c8fd0c.pdf) • Key Commands(https://8bad03af-c728-485a-8e43-96d2ae05941f.filesusr.com/ugd/debcb1_f67fdf77ef9949b6855708e6cc7db4be.pdf) • Feel Good Stretches(https://8bad03af-c728-485a-8e43-96d2ae05941f.filesusr.com/ugd/debcb1_4fbd15609da14d108c3f8a4ae0de5a9e.pdf)

If you have questions about Hybrid work, please contact HR by either email or phone: Email: HR@Cityofpaloalto.org(mailto:HR@Cityofpaloalto.org) Phone: (650) 329-2376 If you need troubleshooting assistance with your applications, please contact IT at: Phone: (650) 326-2211